Digital Befriending

Do you want to keep in touch with friends and family online, but don’t know where to start? Do you find it difficult to use an iPad, tablet, mobile phone or laptop?

If the answer to any of the above is yes, then we can help.

West Kent Mind delivers a growing range of services for people with mental health problems. We recognise the need for our clients to keep in touch with their friends and family by using online technology, particularly at this challenging time.

Our Digital Befriending service is designed to help clients increase their knowledge, skills and confidence to access information or services on line via an iPad, tablet, mobile phone or laptop.

The aim of this service is to help clients become more technology literate by building knowledge and confidence in areas such as:

  • understanding how to use web browsers
  • search engines
  • using email
  • using text messaging
  • setting up and using ‘WhatsApp’ groups
  • setting up and using video link platforms such as FaceTime, Skype or Zoom
  • Creating and editing word/excel documents
  • Being safe and responsible online

We are recruiting Digital Befrienders to assist with the offer of a telephone-based service offering basic help and advice.

If you are interested in this service please complete the referral form below. You must be 18 or over, and willing to discuss your aspirations and current mental health needs with the befriending coordinator. If you are accepted onto the programme you need to agree to the information being shared with the befriender. See our Privacy Notice for more information on how we process data.

Digital Befriending referral form

Once accepted in to the programme you will be matched with a Digital Befriender.

If you would like to know more about volunteering as a Digital Befriender please email Angela Riley.