West Kent Mind Awarded Prestigious Mind Quality Mark
We are proud to announce that we have been awarded the esteemed Mind Quality Mark (MQM), a testament to the organisation’s commitment to delivering outstanding mental health support and services.
The Mind Quality Mark is a rigorous quality assurance standard that sets the benchmark for good practice and legal compliance across all local Minds within the Mind Federation. The assessment process, which takes place every three years, involves a thorough review led by individuals with lived experience of mental health issues and senior leaders from other local Minds. The evaluation includes a robust examination of documentary evidence, as well as interviews and surveys from trustees, staff, volunteers, and service users.
To achieve the MQM, local Minds must demonstrate that they are well-run organisations providing safe and transformative support for people with mental health problems.
The Lead Reviewer, Martin, expressed his admiration for West Kent Mind’s dedication to quality, stating,
“I’m delighted to let you all know that West Kent Mind has been successful in achieving the Mind Quality Mark…the review team is extremely impressed with your commitment to quality and the plans we have put in place. It has been a pleasure to work with you all.”
In addition to receiving the MQM, West Kent Mind has been nominated for three prestigious Mind Excellence Awards in the categories of Leadership, Workforce, Volunteers and Culture, and Influence and Participation. These nominations highlight the exceptional performance and impact of West Kent Mind’s team. Stevie Rice, Chief Executive at West Kent Mind expressed gratitude to everyone involved in the MQM process:
“I want to thank those who worked directly on the MQM. This has been a significant effort, gathering all the evidence and collating various information. Thank you to everyone who contributes towards ensuring we are a quality organisation with dedication, drive, ambition, and excellence at our heart.”
This accolade is a significant achievement for West Kent Mind, reinforcing our position as a leading provider of mental health services and a beacon of excellence in the community.
